Canvas LMS Web App

🎯 35+ institutions, incl. Oxford & Cornell, validated my UX improvements

Client Goal ↓ Enhance the user experience for the 'Ask Your Data' feature in Canvas LMS's Intelligent Insights, focusing on optimizing user flows for pinning, chat search functionality, and waiting states.

Role

Lead UX Designer

Work

UX Design Data Visualization User Flow Optimization

Project Type

SaaS

Team

3 Dev Engineers

Contribution ↓

As the sole UX designer on this project, I first addressed challenges in the Canvas LMS pinning flow to enhance user workflows and usability. I identified areas of friction in the user experience, optimized the pinning interface, and streamlined the process for data visualization. My work focused on improving user actions, enabling functionality alignment, and simplifying data management for Canvas LMS users.

Conducted a heuristics analysis of the current state of the product

Problem ↓

The "Ask Your Data" feature within Canvas LMS had complex user flows for pinning, limited means to search through chat history, as well as long loading times, resulting in lower engagement.

Process ↓

I analyzed pain points in the pinning and search workflows, redesigned the pinboard interface, and proposed improvements to waiting states.

Created three waiting states options to encourage users to "stay on" the platform

Introduced "Chat Collections" to optimize searching through previous chat threads

Refined dropdown chat history and introduced keyword search

Proposed "All Pinboards" Grid + List View

High Fidelity "All Pinboards" Grid + List View

Impact ↓

Enhanced user satisfaction, increased feature adoption rates, and reduced friction in accessing key insights. Feedback from institutional beta testers highlighted significant improvements in usability and engagement. These improvements positioned the "Ask Your Data" feature as a pivotal tool in enabling educators to make data-driven decisions effectively.

©2025 Mónica Padilla-Stemmelen. All rights reserved.

©2025 Mónica Padilla-Stemmelen. All rights reserved.

©2025 Mónica Padilla-Stemmelen. All rights reserved.